Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
Account Information
- Name and email address
- Profile information (location, preferences)
- Authentication credentials
Match Data
- Match results and scores
- Opponent information
- Match location and surface type
Equipment Data
- Paddle information (brand, model, variant)
- Shoe information (brand, model)
- Equipment usage in matches
Equipment data is optional and only collected when you choose to log your gear when submitting match results.
Usage Data
- App usage patterns and features accessed
- Device information and browser type
- IP address and general location data
How We Use Your Information
- Calculate and maintain your PB365 ratings
- Provide match history and statistics
- Enable social features like following other players
- Send notifications about matches and updates
- Analyze equipment performance and usage patterns
- Provide aggregated equipment analytics to gear brands through our Partner Network (anonymized and aggregated only)
- Improve our service and develop new features
- Ensure platform security and prevent fraud
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
Limited Sharing
- With other players (only information you choose to make public)
- With service providers who help us operate the platform
- With gear brands through our Partner Network (equipment data only, aggregated and anonymized for analytics purposes)
- When required by law or to protect our rights
Data Security
- All data is encrypted in transit and at rest
- We use industry-standard security practices
- Access to your data is limited to authorized personnel
- Regular security audits and updates
Your Rights
Available Rights
- Update or correct your information: You can update your profile information, location, and preferences directly in your account settings.
- Delete your account and data: You can request deletion of your account and personal data by emailing info@pickleball365.org with the subject "Data Deletion Request." See our Data Deletion Policy for more details.
Rights Available Upon Request
- Access your data: While we do not currently offer a self-service data download feature, you can request access to your personal data by contacting us at info@pickleball365.org.
- Data portability: You can request a copy of your data in a portable format by contacting us at info@pickleball365.org.
Note: We do not currently offer opt-out mechanisms for specific data processing activities. If you wish to limit how your data is used, you may request account deletion, which will remove your personal information from our systems (subject to legal retention requirements).
Contact Us
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: info@pickleball365.org
Last updated: November 15, 2025
